About Us

About this store

Store name	mastermind pvstore
Dealer name	perfect vision Co., Ltd.
Sales manager	Aiko Hatsumoto
Location	2-19-7-206 MINATO-KU AZABUJUBAN, TOKYO 106-0045 JAPAN
Phone number	03-6673-7501
Email address	support@mastermind-pvstore.com
Homepage URL	https://mastermind-pvstore.com/

About product sales

Product delivery time

Usually your order will be shipped within 10days after your payment has been confirmed.
However, if an item is out of stock or your order came during a busy period, shipping will be delayed.
Your order will be delivered by a major courier service or postal service.

Handling of defective items

Make sure to check your package when it arrives.
The following items can be exchanged free of charge.
Please return them within 14 days of receipt.

- Items different from the ones you ordered

About returns

Please note that all the items are NOT refundable/exchangeable.
We are sorry to tell you that we will not accept returns and exchanges in any personal reasons.

Payment methods and payment period

You can use the following methods of payment on this site.
Please see the "About shipping and payment methods" page for details.

[Shipping Address: Japan]
Credit cards
We accept VISA, MASTER and AMEX.
We will prepare for shipment after you place your order.

[Shipping Address: Outside of Japan]
Credit cards
We accept VISA, MASTER and AMEX.
We will prepare for shipment after you place your order.

Additional charges

- Shipping (For more information, please refer to the "Shipping and Payment" page)
※Shipping Address: Japan

- Consumption tax (10%)

Order validity period

If we cannot confirm your payment with 30 days, your order will be canceled.

Others

This shop uses an online shop platform and server provided by Shopify Inc.
Data posted to the server via the forms on this site is encrypted using SSL (Secure Sockets Layer) for protection.
Credit card information is encrypted and sent to a dedicated payment server run by Shopify payment.
It is not stored in our own systems in any way.